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Delivery Information


As a customer, you can choose the shipping option that works best for you. The option that you choose and the destination of the order determines the cost of the shipping as well as the length of time it will take for you to receive your order. All shipping times are dependent on product availability.

FREE delivery to Singapore (not including Sentosa and Jurong Island) for single orders above S$100.
S$15 Delivery charges applies for orders below S$100

Stock Availability

We cannot guarantee that every product offered for sale online would actually be shipped right away as inventory can change significantly from day to day. In a rare case, a product may be in stock when you place your order and sold out by the time your order is processed. We will inform you of such an event by email and remove the product from your order.

Payment Options

We accept payment by Cash, Cheque, Paynow and Paypal. Please note that a transaction fee will be imposed on payments made via Paypal. Prices are in Singapore dollars and are not inclusive of the prevailing 7% GST charge. International customers will be charged according to the prevailing exchange rate on the day that your bank posts the transaction.

Delivery Time

Please note that “Estimated Shipping Time” refers only to the time it takes the carrier from pickup to delivery. Delivery time may be affected by various factors such as missed or cancelled dispatches, weather or a last minute emergency.

Customs Charges

LOYAL LLP does not charge any customs duties on International shipments, however we cannot guarantee that customs charges will not be applicable to your package when it reaches your country. We are required by law to declare the contents of international packages and to state the full value of the shipment, even if the package contains a gift. We are not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs or post office for further information.

All charges are in Singapore Dollars.